Help Center
Everything You Need to Know About Paint Brush Gallery
Welcome to Paint Brush Gallery! We specialize in offering creative and affordable artworks to enhance your home or office décor. Our collection includes a vast selection of canvas art prints that are available in a variety of forms, including simple frames, floating frames and gallery wrap stretched canvas. Our well-crafted frames and canvas prints are available in various sizes, small medium or large as per your requirement. Our aim is to make it easy for you to find and purchase the perfect piece of art that reflects your unique taste, we have everything you need!
FAQs
Q: What kind of prints do you offer at Paint Brush Gallery?
A: Paint Brush Gallery offers high-quality cotton canvas art prints that are made using top-quality materials, including branded pigment inks that are guaranteed not to fade for a lifetime. We also offer paper prints that are printed on top-quality papers.
Q: Can I customize my prints at Paint Brush Gallery?
A: Yes, we offer customization options that allow you to personalize your prints up to a certain extent to your liking. Contact us to learn more about our customization options.
Q: How do I choose my artwork?
A: Select your artwork option from various sorted categories on our categories menus. You can choose painting theme wise, style wise, or room wise.
Q: What are the different framing options available at Paint Brush Gallery?
A: Paint Brush Gallery offers three types of framing options - simple frame, floating frame, and stretch canvas frame. The simple frame is perfect for a clean and classic look, while the floating frame adds depth and interest to your art. The stretch canvas frame offers a modern and minimalist look.
Q: What is a simple frame?
A: A simple frame is a premium quality fiber or metal frame that doesn't include glass or acrylic. These frames come with artwork mounted on quality boards and are treated to protect against weathering. Various designs and colors are available in simple frames
Q: How do I clean a simple frame?
A: Simple frames offered by Paint Brush Gallery can be easily cleaned by wiping them with a damp cloth.
Q: What is a floating frame?
A: A floating frame is a premium quality fiber used to frame stretch canvas artworks. It is designed to bring out the richness and beauty of the artwork, providing an enhanced look that truly stands out.
Q: What is a stretched canvas frame?
A: A stretched canvas frame is a wooden frame on which a cotton canvas print is stretched and pinned. This creates a taut surface that is ideal for displaying beautiful art prints.
Q: What are the benefits of using a stretched canvas frame?
A: Stretched canvas frames are an excellent option for informal spaces. They provide a relaxed and easy-going vibe that complements many styles of decor. Additionally, they are durable and long-lasting, making them a smart investment for any art lover.
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Q: How do I place an order with Paint Brush Gallery?
A: To place an order with Paint Brush Gallery, simply select the size and style of frame you want and add it to your cart. Then, proceed to checkout and enter your shipping and payment information.
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Q: What payment options are available at Paint Brush Gallery?
A: We offer a variety of online payment options, including debit and credit cards, net banking, and digital wallets. We also offer COD (cash on delivery) for orders under Rupees 5000.
Q: How long does it take to receive my order?
A: Our frames are made to order and are processed after we receive your payment. Once your order is processed, it typically takes 7-10 days for delivery.
Q: Do you offer any discounts or promotions?
A: Yes, after every successful order we offer surprise gifts and coupons to our customers. Be sure to check our website regularly or follow us on social media to stay up to date with the latest promotions.
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Q: Do you ship internationally?
A: Yes, we do offer shipping internationally with additional shipping charges as applicable. However, pay on delivery option is not available for international shipping.
Return and cancellation Policy
Q: What is your return policy?
A: As our pieces are made to order, we do not accept any returns. We encourage customers to carefully review their order before finalizing the purchase.
Q: What is your cancellation policy?
A: We allow cancellations within 12 hours of placing your order. Cancellations made after this period will not be accepted.
Q: What is Paint Brush Gallery?
A: Paint Brush Gallery is a platform that offers high-quality canvas art print frames that showcase beautiful and unique designs. Our frames add a touch of elegance and sophistication to any space.
Q: What if my product is damaged during delivery?
A: We take full responsibility for any product damage during courier transition. We suggest you record a video while unpacking the courier and contact us to initiate a return. We will send you a fresh product of the same design and size after receiving the product back.
Q: Do you offer refunds?
A: Unfortunately, because our canvas art print frames are made to order, we do not offer any refunds. However, if you have any concerns or issues with your product, please contact us and we will do our best to address the issue.
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